Welcome to REMTEM. By accessing or using our website (www.remtem.com) and purchasing our products, you agree to abide by the following terms and conditions. Please read them carefully before placing your order.

1. General

  • These Terms & Conditions apply to all visitors, users, and customers of REMTEM.

  • By using our site or placing an order, you acknowledge that you have read, understood, and agreed to these terms.

2. Product Customization

  • Most of our products are made-to-order based on customer requests (custom name T-shirts, Urdu notebooks, etc.).

  • Once an order is placed and confirmed, it cannot be changed or canceled unless approved by our team.

  • Please double-check spelling, fonts, and design selections before submitting your order.

3. Pricing & Payments

  • All prices on our website are listed in [PKR/USD – specify your currency] and are subject to change without prior notice.

  • Full payment must be made at the time of order using the available payment methods.

  • We reserve the right to cancel any order due to pricing errors or suspected fraud.

4. Shipping & Delivery

  • We aim to process and dispatch orders within 3–5 business days.

  • Delivery timelines may vary depending on your location.

  • We are not responsible for delays caused by courier services or incomplete shipping details provided by the customer.

5. Returns & Refunds

  • Since our products are personalized, we do not offer returns or refunds unless the product is defective, damaged, or incorrect.

  • For more details, please refer to our Refund & Returns Policy.

6. Intellectual Property

  • All content on this website including logos, images, text, and designs are the property of REMTEM and protected under copyright laws.

  • You may not copy, reproduce, or use any content without our written permission.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, damage, or disrupt our services

  • Post or share offensive or misleading content through our platform

8. Limitation of Liability

  • REMTEM shall not be liable for any direct, indirect, or incidental damages resulting from your use of the website or products purchased from us.

  • All products are provided “as is” without warranties beyond those provided by law.

9. Privacy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we handle your data.

10. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of the website after updates constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions regarding these terms, feel free to contact us:

📧 Email: reema@remtem.com
📱 WhatsApp: +92 321 4311622